ellucid Policy Library, MCN Healthcare’s library of policies, procedures, forms, and competencies to help hospitals, HME, medical office and other health care organizations meet JCAHO and CMS accreditation compliance. MCN Healthcare

Staff Competency



Manual: Volunteer Services Policy and Procedure Manual (Ver 1)
Department: VOLUNTEER SERVICES
External Reference: (TJC HR.3.10)

This customizable document, Staff Competency, is taken from MCN Healthcare's Volunteer Services Policy and Procedure Manual. For more than 20 years, MCN has been the health care industry's leading provider of policy and procedure templates, forms, competencies and other compliance tools.

Health care organizations around the world utilize MCN's compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from Staff Competency:

     POLICY: It is the policy of this organization to demonstrate, assess, maintain and improve staff competence on an ongoing basis. Additionally, a system for assuring the licensure, registration and certification required for patient care staff is continually maintained. PROCEDURE: Competence assessment for staff, students and volunteers who work in the same capacity as staff providing care, treatment and services is based on the following: Populations Served: Staff members must successfully complete competency assessments specific to the age ranges, cultural, ethnic and clinical conditions...
Second excerpt:
     ...theory may be assessed through written testing, practical skills may be assessed through observation. Methods include, but may not be limited to: Hiring qualifications, including background check Education requirements Licensure/certification requirements Previous experience, training and references Direct observation by qualified supervisor or preceptor Successful completion of general and unit-specific skills checklist Successful performance of identified procedure Successful...


Back to Volunteer Services Policy and Procedure Manual (Ver 1)