Manual: Safety Management Manual (Ver 3) External Reference: (TJC EC.02.01.01) (NIAHO PE.3)
As the health care industry's most comprehensive library of customizable policy and procedure templates, MCN Healthcare's Safety Management Manual includes this customizable template, Patient Orientation. MCN's policy library helps you meet compliance with Joint Commission and federal regulations including CMS, CDC, OSHA, OIG, HIPAA and more. MCN provides more than 80 health care specific policy and procedure manuals for Acute Care Hospitals, Ambulatory Care, Behavioral Health, Home Health, Physician Practice, and Long Term Care. MCN's policy and procedure manuals focus on the latest healthcare "hot topic" issues related to patient safety and prevention of medical healthcare errors. Here is some sample content from Patient Orientation:
| | POLICY:
Every patient is given an initial orientation by the nursing staff. This orientation shall include information about the following:
Hospital Environment:
The location of call lights, control switches, restroom, closets and bedside items shall be shown.
Instructions shall be given for the use of any equipment or item.
Patients shall be encouraged to report any faulty equipment or unsafe conditions.
Hospital Policies:
The patient shall have safety policies explained such as keeping drawers and doors closed.
Patients with valuables shall be informed of the safe in the cashier's... |
| Second excerpt: |
| | ...of policies concerning personal appliances.
The importance of following bedrail policies shall be stressed.
Patients shall be encouraged to report any infractions of hospital policies.
Policies concerning visitors shall be explained.
Hospital Procedures:
Patients shall be oriented to consent procedures.
All procedures shall be explained to the patient prior to preparation.
Patients shall be informed of routine hospital procedures.
Patients shall be encouraged to report any unsafe... |
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