As the health care industry's most comprehensive library of customizable policy and procedure templates, MCN Healthcare's Biomedical Engineering Policy and Procedure Manual includes this customizable template, Customer Satisfaction Survey Form. MCN's policy library helps you meet compliance with Joint Commission and federal regulations including CMS, CDC, OSHA, OIG, HIPAA and more.

MCN provides more than 80 health care specific policy and procedure manuals for Acute Care Hospitals, Ambulatory Care, Behavioral Health, Home Health, Physician Practice, and Long Term Care. MCN's policy and procedure manuals focus on the latest healthcare "hot topic" issues related to patient safety and prevention of medical healthcare errors.

Here is some sample content from Customer Satisfaction Survey Form:

	CUSTOMER SATISFACTION SURVEY BIOMEDICAL ENGINEERING DEPARTMENT Work order # was completed for your area on //. This work order consisted of: and was ordered by: Dept.: In order to evaluate our services and where we might improve, we would appreciate your feedback. RATING:5= Strongly Agree4= Agree3= Slightly Agree 2= Disagree1= Strongly DisagreeN/A= Does Not Apply Your equipment problems were solved effectively.The service was performed promptly.If applicable, we contacted you to schedule service at a convenient time.You were kept adequately informed as to delays in services i.e., parts...
Second excerpt:
	...time.We provided a reasonable and cost-effective solution to your work request.We appropriately apprised you of the cost of work, where applicable. Comments: Please comment on any rating less than 4 Other comments that may help us improve the quality of our service. Thank you for your assistance in helping us provide the quality service we are striving for. Please return this form to the Engineering Department Director or Chief Biomedical Engineer. To be completed by Biomedical Engineering...