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Telephone, Verbal and Written Orders for Medication



Manual: Pediatric Unit Policy and Procedure Manual (Ver 1.1)
External Reference: (TJC MM.3.20)

This customizable document, Telephone, Verbal and Written Orders for Medication, is taken from MCN Healthcare's Pediatric Unit Policy and Procedure Manual. For more than 20 years, MCN has been the health care industry's leading provider of policy and procedure templates, forms, competencies and other compliance tools.

Health care organizations around the world utilize MCN's compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from Telephone, Verbal and Written Orders for Medication:

     POLICY: Verbal and telephone orders are allowed, however in an effort to reduce medication errors, the use of these types of orders is discouraged. The medical staff is educated on a continual basis to make all attempts to minimize the use of verbal and telephone orders. It is the policy of this institution never to allow verbal or telephone orders for the purposes of medical staff practitioners convenience only. Whenever possible and practicable, all members of the medical staff with privileges and approval to prescribe medication, will do so by physically entering an order in the...
Second excerpt:
     ... the receiver will read the order to the prescriber as to be administered twice daily, or two times per day. All verbal/telephone orders shall be transcribed recorded in the metric system, excluding medications/therapies that use standard units such as insulin. The word unit shall be written, rather than the abbreviation U. For medications prescribed in micrograms, the word micrograms will be written, rather than the Latin direction/symbol µg. Record the verbal/telephone order...


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