MCN’s customizable template, Expected Patient Outcomes, is taken from our Outpatient Surgery and Ambulatory Services Policy and Procedure Manual. MCN Healthcare’s proven policy and procedure templates, competencies and compliance tools have assisted more than 20,000 health care organizations worldwide meet their regulatory compliance goals.

MCN provides more than 80 health care specific policy and procedure manuals for Acute Care Hospitals, Ambulatory Care, Behavioral Health, Home Health, Physician Practice, and Long Term Care. MCN’s policy and procedure manuals focus on the latest healthcare "hot topic" issues related to patient safety and prevention of medical healthcare errors.

Here is some sample content from Expected Patient Outcomes:

	POLICY: The patient, who upon a physician's order submits to an outpatient surgery procedure, can expect to be discharged from the facility with the following assurances: That the patient understands each form which requires a signature and why the signature, or that of a responsible party, is necessary. That the patient understands who and how financial responsibility for the procedure will be handled and who generates the bills, if other than the facility. That the patient's safety is assured, when appropriate, by having a responsible person available to provide transportation home. ...
Second excerpt:
	...That the patient and responsible party understand exactly how to take responsibility for home care. That the patient and responsible party know exactly what untoward signs and symptoms to look for after discharge, which would alert them to possible problems. That the patient knows who to call for help, if untoward signs and/or symptoms become apparent. That the patient was treated as a unique individual with the respect and dignity which are recognized as a fundamental right of...