MCN’s customizable template, Patient Satisfaction Survey, is taken from our Behavioral Health Partial Hospitalization Program Policy and Procedure Manual. MCN Healthcare’s proven policy and procedure templates, competencies and compliance tools have assisted more than 20,000 health care organizations worldwide meet their regulatory compliance goals.

MCN’s templates save you time, money and resources, rather than developing healthcare policy and procedure manuals from scratch.

Here is some sample content from Patient Satisfaction Survey:

	POLICY: Patients are asked to complete the Patient Satisfaction Survey Form quarterly as a means of obtaining patient input regarding the quality of services offered by the program. PROCEDURE: Staff will give each patient a copy of the Patient Satisfaction Survey Form quarterly, and collect the completed survey prior to patient's departure from the program. The survey will be placed in a sealed envelope and delivered to the Program Director. Completed and returned surveys will be placed in the continuous quality improvement file and accessed by the Program Director or designee, who will...
Second excerpt:
	...who will tabulate results and report them quarterly. Findings will be utilized in staff development, performance improvement activities and patient satisfaction. The goal is to improve program quality and overall patient care. SUBJECT: PATIENT SATISFACTION SURVEY REFERENCE #5002 PAGE: 1 DEPARTMENT: PARTIAL HOSPITALIZATION PROGRAM OF: 1 EFFECTIVE: APPROVED BY: REVISED: Partial...