This customizable document, Appointment Follow-Up Procedure, is taken from MCN Healthcare’s Medical Office Policy and Procedure Manual. For more than 20 years, MCN has been the health care industry’s leading provider of policy and procedure templates, forms, competencies and other compliance tools.

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Here is some sample content from Appointment Follow-Up Procedure:

	POLICY: When a follow-up visit is necessary the practitioner will document in the progress notes and will inform the patient of the need for this follow-up. An appointment card will be given to the patient by the front office personnel and the appointment will be logged. If the return appointment date is for three months or longer, a reminder will be placed in a monthly tickle file under the appropriate month. The tickle file is checked at the beginning of each month and a reminder notice is mailed to the patients whose visits are scheduled for that month. SUBJECT: APPOINTMENT FOLLOW-UP...
Second excerpt:
	...are scheduled for that month. SUBJECT: APPOINTMENT FOLLOW-UP PROCEDURE REFERENCE #1004 PAGE: 1 DEPARTMENT: MEDICAL OFFICE OF: 1 EFFECTIVE: APPROVED BY: REVISED: ...