This customizable document, Appointment Failure Notification - Exhibit B, is taken from MCN Healthcare’s Medical Office Policy and Procedure Manual. For more than 20 years, MCN has been the health care industry’s leading provider of policy and procedure templates, forms, competencies and other compliance tools.

MCN provides more than 80 health care specific policy and procedure manuals for Acute Care Hospitals, Ambulatory Care, Behavioral Health, Home Health, Physician Practice, and Long Term Care. MCN’s policy and procedure manuals focus on the latest healthcare "hot topic" issues related to patient safety and prevention of medical healthcare errors.

Here is some sample content from Appointment Failure Notification - Exhibit B:

	EXHIBIT B Dear You have failed to keep an appointment for follow-up on your medical condition. It is very important for your health to continue to monitor your medical problem at this time. Please contact our office to reschedule another appointment. Sincerely, , MD cc: Medical Record Reference...
Second excerpt:
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