This customizable document, After Hours Care, is taken from MCN Healthcare’s Medical Office Policy and Procedure Manual. For more than 20 years, MCN has been the health care industry’s leading provider of policy and procedure templates, forms, competencies and other compliance tools.

Health care organizations around the world utilize MCN’s compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from After Hours Care:

	POLICY: The after hours medical exchange will have access to the physician or physician on-call at all times. The exchange will direct the patient to call 911 if the patient deems the incident a medical emergency. The exchange will then notify the physician or physician on-call. All after hours calls will be logged by the exchange and forwarded to the office on a daily basis. To assure the highest level of care to patients, all physicians providing on-call coverage will be of the same medical specialty as the off-call physician. SUBJECT: AFTER HOURS CARE REFERENCE #1001 PAGE: ...
Second excerpt:
	...or physician on-call at all times. The exchange will direct the patient to call 911 if the patient deems the incident a medical emergency. The exchange will then notify the physician or physician on-call. All after hours calls will be logged by the exchange and forwarded to the office on a daily basis. To assure the highest level of care to patients, all physicians providing on-call coverage will be of the same medical specialty as the off-call physician. SUBJECT: AFTER HOURS...