MCN’s customizable template, Interpreter Services, is taken from our Leadership Manual. MCN Healthcare’s proven policy and procedure templates, competencies and compliance tools have assisted more than 20,000 health care organizations worldwide meet their regulatory compliance goals.

Health care organizations around the world utilize MCN’s compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from Interpreter Services:

	PURPOSE: Hospital ensures that Limited English Proficient LEP patients and their families are able to effectively provide hospital staff with a clear statement of their medical condition and history and understand the healthcare provider's assessment of their medical condition and treatment options. This is essential to the provision of quality patient care. POLICY: Hospital provides language assistance services, including bilingual staff and interpreter services, at no cost to each patient/consumer with limited English proficiency, at all points of contact in a timely manner during all...
Second excerpt:
	...have been tested and documented by the Human Resources Department Hospital healthcare interpreters who have received training and meet qualifications for the provision of healthcare interpreting, whose bilingual qualifications have been tested and documented by the Human Resources Department Specifically designated bilingual employees who are licensed and certified to provide medical, nursing, medical technician or social work services, whose bilingual qualifications have been tested and...