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Hand-Off Communication



Manual: Leadership Manual (Ver 7.1)
External Reference: LD.03.04.01

MCN's customizable template, Hand-Off Communication, is taken from our Leadership Manual. MCN Healthcare's proven policy and procedure templates, competencies and compliance tools have assisted more than 20,000 health care organizations worldwide meet their regulatory compliance goals.

Health care organizations around the world utilize MCN's compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from Hand-Off Communication:

     POLICY: Hand-off communication will take place whenever there is a change in the patient's caregivers. Caregivers include all clinical staff and physicians. Hand-off communication shall include: Accurate patient information regarding care, treatment and services Patient's current condition and diagnosis Recent or anticipated changes in the patient's condition What to watch for in the next interval of care All information will be presented in a clear, concise manner. Healthcare professionals shall be allotted the time to hand-off patient communication and to ask and answer questions...
Second excerpt:
     ...accurate, clear and concise information is given with a minimum of interruptions. Caregivers will give each other the opportunity to ask questions, answer questions and read-back or repeat-back information, as needed. Information provided during hand-off communications will include at a minimum this information will be discipline-specific: Patient's name and location Patient's physician Date of admission Diagnosis Summary of the patient's current physical and mental health...


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