MCN’s customizable template, Emergency Department Diversion, is taken from our Leadership Manual. MCN Healthcare’s proven policy and procedure templates, competencies and compliance tools have assisted more than 20,000 health care organizations worldwide meet their regulatory compliance goals.

Health care organizations around the world utilize MCN’s compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from Emergency Department Diversion:

	POLICY: Hospital shall divert patients from the Emergency Department only when certain pre-established conditions exist that negatively and profoundly impact this organization's ability to provide safe patient care. To assure that diversion is implemented only when necessary, a list of diversion criteria, developed and approved by the Medical Staff and Governing Body of this hospital, has been established for use by Emergency Department personnel. DIVERSION PLAN: The hospital's diversion plan shall be approved by and on file with the EMS office. The plan shall include: Standards for...
Second excerpt:
	...undertaken to avoid the diversion, and submit a written critique to the local EMS office within a 72-hour period. The critique must include: Facility name Date of diversion Reason for diversion Times on and off diversion Name of hospital administrator authorizing diversion Summary of attempts to mitigate conditions requiring diversion Any identified problems associated with patient care for diverted patients will be submitted to the local EMS on an Unusual Occurrence Report...