This customizable document, Volunteers, is taken from MCN Healthcare’s Human Resources Manual. For more than 20 years, MCN has been the health care industry’s leading provider of policy and procedure templates, forms, competencies and other compliance tools.

Health care organizations around the world utilize MCN’s compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from Volunteers:

	POLICY: The Volunteer Services Department provides assistance to hospital departments and staff, as requested. Volunteer Services consists of volunteers who have been trained and educated in each area of the facility where assistance for volunteers has been requested and scheduled to provide necessary assistance. Each department manager/director or specific individual requesting volunteer assistance has the responsibility to orient and educate the volunteer to the job requirements requested to be performed. Volunteer assistance includes, but is not limited to: Clerical Receptionist ...
Second excerpt:
	...and direction assistance Gift Shop management and staffing Scheduling and calendar management Food delivery Event coordination Other duties as requested and trained to provide SKILL LEVEL AND QUALIFICATIONS OF VOLUNTEERS: All volunteer applicants will complete an application which then will be reviewed and approved by the Director of Volunteers. As noted above, volunteers donating time and services to the hospital will be educated and trained in each job function assigned. ...