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Patient Satisfaction Questionnaire |
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Manual: Human Resources Manual (Ver 7)
MCN’s customizable template, Patient Satisfaction Questionnaire, is taken from our Human Resources Manual. MCN Healthcare’s proven policy and procedure templates, competencies and compliance tools have assisted more than 20,000 health care organizations worldwide meet their regulatory compliance goals. MCN’s templates save you time, money and resources, rather than developing healthcare policy and procedure manuals from scratch. Here is some sample content from Patient Satisfaction Questionnaire:
| | PATIENT SATISFACTION QUESTIONNAIRE
Please Print Your Name:
Dear Patient:
All of us, at Hospital, are constantly seeking to improve our service to you and the community. We ask that you take a few minutes to complete this survey. Your comments are confidential. We welcome any suggestions or comments that you have concerning the quality of care you received.
Excellent
Good
Average
Needs to Improve
In general, how do you rate our hospital?
How was our Admitting Services?
Nursing Services: Were the nurses courteous, knowledgeable and quick to respond to your needs?
Ancillary Services: ... |
| Second excerpt: |
| | ...which is applicable. How was the service?
How was your room and accommodations?
Nutritional Services: How was your food and meal service?
Housekeeping and Maintenance: Were things clean and in working order?
Business Office arrangements and service
Service provided by Volunteers or Room Service staff
Social Service and Discharge Planning
Were your take home instructions clear and concise?
Rate our treatment of your visitors
Do you have any comments regarding the safety of your hospital... |
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Back to Human Resources Manual (Ver 7) |
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