MCN’s customizable template, Volunteer Services, is taken from our Hospice Policy and Procedure Manual. MCN Healthcare’s proven policy and procedure templates, competencies and compliance tools have assisted more than 20,000 health care organizations worldwide meet their regulatory compliance goals.

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Here is some sample content from Volunteer Services:

	PURPOSE: Hospice has qualified volunteers to help meet the patient's needs and to follow the Interdisciplinary plan of care. POLICY: Hospice has volunteer services under the direction of the hospital's Volunteer Department. The Hospice Chaplain is the coordinator of volunteers providing Hospice services. Volunteers may work in a variety of capacities, including: Patient care volunteers provide emotional support and practical assistance that enhance the comfort and quality of life for patients/families/caregivers. These services include being available for companionship, listening, simply...
Second excerpt:
	...Office volunteers lend their services working in Hospice's office. These activities may include assembling information packets, filing, photocopying and assisting with mailings. PROCEDURE: The Chaplain/Volunteer Coordinator develops, implements and evaluates the volunteer services program regularly and at least annually. The Chaplain/Volunteer Coordinator arranges for volunteers to provide volunteer support to the patient, family or caregiver according to the Interdisciplinary plan...