As the health care industry’s most comprehensive library of customizable policy and procedure templates, MCN Healthcare’s Hospice Policy and Procedure Manual includes this customizable template, Visually or Hearing/Speech Impaired Patients. MCN’s policy library helps you meet compliance with Joint Commission and federal regulations including CMS, CDC, OSHA, OIG, HIPAA and more.

Health care organizations around the world utilize MCN’s compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from Visually or Hearing/Speech Impaired Patients:

	POLICY: Hospice will assure that disabled persons can participate in or make use of this grievance process on the same basis as the non-disabled. Such arrangements may include, but are not limited to, the provision of interpreters for the deaf, providing CDs of material for the blind, or assuring a barrier-free location for the proceedings. The Human Resources Director will be responsible for providing such arrangements. The initial assessment will determine the patient's communication ability. If any question arises regarding the patient's ability to communicate, the assessment should...
Second excerpt:
	...staff will provide a sign language interpreter and establish a plan for ongoing communications. Obtaining the use of a TDD: Hearing or communicatively-impaired individuals who have access to a TDD instrument can call the Relay Service to enable them to talk with Hospice staff. In the event it becomes necessary for Hospice staff to initiate telephone communication with an individual who is hearing or communicatively-impaired, Hospice can use Relay Services. Direct access to a TDD...