As the health care industry’s most comprehensive library of customizable policy and procedure templates, MCN Healthcare’s Hospice Policy and Procedure Manual includes this customizable template, Standards of Conduct/Ethical Behavior. MCN’s policy library helps you meet compliance with Joint Commission and federal regulations including CMS, CDC, OSHA, OIG, HIPAA and more.

Health care organizations around the world utilize MCN’s compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from Standards of Conduct/Ethical Behavior:

	PURPOSE: To provide an ethical framework and standards of conduct for Hospice staff in their day-to-day activities. POLICY: All staff will follow Hospice standards of conduct in their interactions with internal and external customers. These standards will apply to any individual working within the organization, including volunteers, clinical, clerical, administrative, financial and marketing representatives. PROCEDURE: Hospice expects staff to complete daily assignments as scheduled or assigned. If an emergency arises, staff are to notify the manager immediately when possible during the...
Second excerpt:
	...promised to potential referral sources. Whenever Hospice refers a patient to another organization, a hospital, SNF, another agency the patient is to receive an explanation of any relationship including financial benefit that the receiving organization has to Hospice. All staff are to follow Hospice policies, especially policies relating to appropriate admitting, transferring and discharging practices. Billing staff are to follow financial policies for assuring accuracy of bills and...