This customizable document, "Hand-Off" Communication, is taken from MCN Healthcare’s Home Infusion Therapy Policy and Procedure Manual. For more than 20 years, MCN has been the health care industry’s leading provider of policy and procedure templates, forms, competencies and other compliance tools.

MCN provides more than 80 health care specific policy and procedure manuals for Acute Care Hospitals, Ambulatory Care, Behavioral Health, Home Health, Physician Practice, and Long Term Care. MCN’s policy and procedure manuals focus on the latest healthcare "hot topic" issues related to patient safety and prevention of medical healthcare errors.

Here is some sample content from "Hand-Off" Communication:

	POLICY: Hand-off communication will take place whenever there is a change in the client's caregivers. Caregivers include all clinical staff and physicians. Hand-off communication shall include: Accurate client information regarding care, treatment and services Client's current condition and diagnosis Recent or anticipated changes in the client's condition What to watch for in the next interval of care All information will be presented in a clear, concise manner. Healthcare professionals shall be allotted the time to hand-off client communication and to ask and answer questions with...
Second excerpt:
	...of the individual who wrote or tape recorded the information. When a physician transfers complete responsibility for a client When physicians are transferring on-call responsibilities When physicians and nurses are transferring clients to another level of care within or outside of the organization Client transfer to another healthcare facility Critical Clinical Laboratory and Imaging/Radiology results sent/called to physicians' offices PROCEDURE: Caregivers shall find a quiet area...