This customizable document, Change of Care/Service - Client Notification, is taken from MCN Healthcare’s Home Infusion Therapy Policy and Procedure Manual. For more than 20 years, MCN has been the health care industry’s leading provider of policy and procedure templates, forms, competencies and other compliance tools.

Health care organizations around the world utilize MCN’s compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from Change of Care/Service - Client Notification:

	PURPOSE: To establish procedures for notifying clients of changes in care delivery or services. To introduce the healthcare providers who will perform services for the client. To assure the client that the services/care given will be timely, adequate and efficient. POLICY: The Case Manager, Clinical Manager or Staffing Coordinator will notify the client when any change in the scheduled plan of treatment occurs. Information to be given includes: Staff schedule changes Emergency schedule changes Temporary replacement/substitution of agency caregivers Plan of treatment changes,...
Second excerpt:
	...of services Discharge plans Changes in coverage for services by Medicare or other third party payers Managed care, HMOs and PPOs Agency caregivers will be notified of any changes in care/service with regard to their respective clients. PROCEDURE: The client will be notified about any changes in scheduled visits or services by the Case Manager, Clinical Manager or Staffing Coordinator before they are made. The client will be informed of: The agency caregiver's name The time...