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Patient Bill of Rights and Responsibilities (DME) |
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Manual: Home Care Corporate Compliance Manual (Ver 1) Department: HOME CARE
MCN’s customizable template, Patient Bill of Rights and Responsibilities (DME), is taken from our Home Care Corporate Compliance Manual. MCN Healthcare’s proven policy and procedure templates, competencies and compliance tools have assisted more than 20,000 health care organizations worldwide meet their regulatory compliance goals. MCN’s templates save you time, money and resources, rather than developing healthcare policy and procedure manuals from scratch. Here is some sample content from Patient Bill of Rights and Responsibilities (DME):
| | POLICY:
The organization shall ensure that patients' rights and dignity are respected at all time. Patients shall be informed of their rights and responsibilities while under the care and services of the organization. This is a statement of your rights.
YOU HAVE THE RIGHT TO:
Be treated with dignity, courtesy and respect.
Reasonable coordination and continuity of services from referring agency to home medical equipment service provider, timely response when home care equipment is needed or requested and to be informed in a timely manner of impending discharge.
Be fully informed upon... |
| Second excerpt: |
| | ...INFORMATION:
After-Hours Services:
An answering service will answer organization phones after normal business hours. You may leave a message or inform the operator that you wish to speak to an organization representative and the on-call staff will be contacted. Only equipment requiring emergency maintenance or replacement i.e., life support, oxygen will be serviced after hours.
Complaint Procedure:
If for some reason you are not satisfied with the equipment and/or services provided,... |
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Back to Home Care Corporate Compliance Manual (Ver 1) |
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