MCN’s customizable template, Compliance Hotline, is taken from our Home Care Corporate Compliance Manual. MCN Healthcare’s proven policy and procedure templates, competencies and compliance tools have assisted more than 20,000 health care organizations worldwide meet their regulatory compliance goals.

MCN provides more than 80 health care specific policy and procedure manuals for Acute Care Hospitals, Ambulatory Care, Behavioral Health, Home Health, Physician Practice, and Long Term Care. MCN’s policy and procedure manuals focus on the latest healthcare "hot topic" issues related to patient safety and prevention of medical healthcare errors.

Here is some sample content from Compliance Hotline:

	POLICY: The organization has established a 24 hour dedicated voice mail box hotline for all employees, independent contractors, agents, patients and concerned individuals to report potential violations of the organization's compliance program. The hotline provides a formal means for employees and agents to report any actions and/or conduct that they believe are not in adherence with the organization's code of ethics and compliance program. The hotline provides the organization the opportunity to detect and investigate potential improprieties, and to initiate appropriate corrective...
Second excerpt:
	...officer and/or legal counsel. Emphasize that the caller's anonymity will be protected within the full letter of the law. After-Hours, Weekends, and Holidays: The hotline will be answered by voice mail. The caller may: Call back during regular business hours. Leave a telephone number where he/she can be contacted generally within 24 hours. Leave a detailed message describing the alleged violations. The Corporate Compliance Officer shall: Maintain a daily log of all hotline...