This customizable document, Urgent Care Services, is taken from MCN Healthcare’s Ambulatory Services Environment of Care Manual. For more than 20 years, MCN has been the health care industry’s leading provider of policy and procedure templates, forms, competencies and other compliance tools.

Health care organizations around the world utilize MCN’s compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards.

Here is some sample content from Urgent Care Services:

	Work Practices Y N N/A Comments 1. Staff able to demonstrate knowledge and skill of their role and expected participation in the safety management program? 2. Staff able to demonstrate knowledge and skill of their role and expected participation in the security management program? 3. Staff able to demonstrate knowledge and skill of their role and expected participation in the hazardous materials and waste management program? 4. Staff able to demonstrate knowledge and skill of their role and expected participation in the emergency management program? 5. Staff able to demonstrate knowledge and...
Second excerpt:
	...grounded, cords/plugs/outlets in good condition? 18. Chemicals properly labeled and capped? 19. Sedated patients protected from falls? 20. Waste stored appropriately? 21. Beds kept at lowest setting whenever possible? 22. Wheel chairs and gurneys roll properly, locked when stationary? 23. Children attended by adult at all times? 24. High storage stable, heavy items not stored too high? 25. Nothing stored less than 18 inches from the ceiling? 26. Nothing stored on the floor? 27. Ceiling...