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Manual: Ambulatory Services Environment of Care Manual (Ver 3) Department: AMBULATORY SERVICES External Reference: (TJC EC.2.10)
As the health care industry’s most comprehensive library of customizable policy and procedure templates, MCN Healthcare’s Ambulatory Services Environment of Care Manual includes this customizable template, Security Code. MCN’s policy library helps you meet compliance with Joint Commission and federal regulations including CMS, CDC, OSHA, OIG, HIPAA and more. Health care organizations around the world utilize MCN’s compliant ready templates and workflow process tools to help them meet the latest changes in regulations and standards. Here is some sample content from Security Code:
| | POLICY:
To assure a timely response to situations involving an actual or potential physical threat to physicians, personnel, visitors or property. It is the policy of Facility's Security Management Program that when dealing with a confrontational and/or combative patient, employee and/or visitor with or without a weapon, the will be called.
All personnel will be encouraged to recognize activities leading to actual or potential physical threats to personnel, visitors or property.
Prompt action will be taken to secure assistance needed to stabilize situations that could lead to bodily... |
| Second excerpt: |
| | ...damage.
PROCEDURE:
When any employee or physician perceives that the situation may/or has become threatening verbally or physically he/she should call the facility operator. He/She should dial and state CODE then give the location. The operator will then page overhead, three 3 times, CODE with the location. Available staff will then respond to the location on a STAT basis.
When personnel arrive at the scene, they will obtain information regarding the incident from the person who has... |
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