MCN’s customizable template, Interpreter Services, is taken from our Administrative Manual for Ambulatory Care Facilities. MCN Healthcare’s proven policy and procedure templates, competencies and compliance tools have assisted more than 20,000 health care organizations worldwide meet their regulatory compliance goals.

MCN’s templates save you time, money and resources, rather than developing healthcare policy and procedure manuals from scratch.

Here is some sample content from Interpreter Services:

	PURPOSE: Facility ensures that Limited English Proficient LEP patients and their families are able to effectively provide facility staff with a clear statement of their medical condition and history and understand the healthcare provider's assessment of their medical condition and treatment options. This is essential to the provision of quality patient care. POLICY: Facility provides language assistance services, including bilingual staff and interpreter services, at no cost to each patient/consumer with limited English proficiency, at all points of contact in a timely manner during all...
Second excerpt:
	...and services. Qualified providers of healthcare interpreting at Facility include: Bilingual medical providers whose bilingual qualifications have been tested and documented by the Human Resources Department Facility healthcare interpreters who have received training and meet qualifications for the provision of healthcare interpreting, whose bilingual qualifications have been tested and documented by the Human Resources Department Specifically designated bilingual employees who...