This customizable document, Billing Practices, is taken from MCN Healthcare’s Administrative Manual for Ambulatory Care Facilities. For more than 20 years, MCN has been the health care industry’s leading provider of policy and procedure templates, forms, competencies and other compliance tools.

MCN provides more than 80 health care specific policy and procedure manuals for Acute Care Hospitals, Ambulatory Care, Behavioral Health, Home Health, Physician Practice, and Long Term Care. MCN’s policy and procedure manuals focus on the latest healthcare "hot topic" issues related to patient safety and prevention of medical healthcare errors.

Here is some sample content from Billing Practices:

	PURPOSE: To allow for and to conduct ethical business practices in all aspects of healthcare delivery provided by the organization. POLICY: This facility conducts only business practices that are legal and consistent with the organizational mission and value statement. Personnel are provided with the mission and value statement and are required to adhere to the standards as set forth by the organization. PROCEDURE: All information related to billing and record keeping will be prepared and maintained accurately. Complete and proper documentation is required prior to providing payment for...
Second excerpt:
	...and include dates of service. Any contracts related to billing service and practice by an outside agency will be reviewed and approved by the appropriate administrative representative. Terms of all contracts, approved and in effect, will be maintained and followed. Payments to referral sources will be made only under the terms of the contract in force with that source. Record keeping and billing practices will adhere to applicable governmental and regulatory standards. Patients...